Service

The Service Process

At Russells Curtains and Blinds you can expect the highest levels of style and service, we specialise in mobile drape and blind consultation, design and installation. We understand that drapes and blinds aren’t just decorative dressings for your windows, they are an investment in the comfort of your home. Drapes and blinds are a long term purchase so it is important to take your time when making your decision.

At Russells we have been making the highest quality drapes, and roman blinds for homeowners throughout New Zealand. We start out with the highest quality fabrics from leading design houses from New Zealand and around the world. We then custom make each drape by hand in our own purpose built Nelson based workroom.

Consultation

Our consultants are all mobile and will meet with you in your home for a free consultation. We will discuss your needs, preferences and your budget and can normally give you a price estimate before the end of the consultation.

To meet Russells high standards for service our consultants are trained to provide the right amount of fullness to your drapes, to use the best headings, tracks and rods and to help you select the right option to fit your windows. Each of our experienced consultants know the best way to address whatever is important to you:

  • Energy efficiency
  • Décor and design
  • Warmth and insulation
  • Light and noise control
  • Low maintenance and lasting quality
  • Privacy and outlook
  • Child friendly operation and automation

We have an extensive fabric range to choose from, with samples available to view through our vans and showroom. If there is a fabric you love that we don’t stock we will try our hardest to source it for you.

Manufacturing

Russells have one of the most modern and up to date workrooms in New Zealand, as well as one of the most competent and experienced groups of machinists and designers in the country. Whilst there are some products we procure from industry suppliers, we manufacture all our Drapes, Roman Blinds and speciality items in our premises in Vanguard Street, Nelson. Many of our staff have spent over 20 years in the furnishing trade and their expertise, along with their passion for quality products ensures that the finished product is second to none. We offer a 24 month warranty on all our workmanship for your peace of mind.

Installation

We like to make sure you receive the perfect fit so our drapes and blinds are installed by our trained team of professional Russells installers. Our installers will take the time to answer any questions and show you how to operate your new curtains or blinds before they leave.